CareerBuilder
UX Manager, August 2019 - March 2020
Managed a team of 5 UX Designers who ranged from junior to senior positions. My team supported a total of 9 different product areas within CareerBuilder. Projects that my team worked on have not only increased customer satisfaction but have also increased our EOI by a minimum of 25% for many of our products that we have been able to re-design.
UX Team Lead, November 2018 - August 2019
During this time I lead a team of 3 designers, supporting 4 product areas within CareerBuilder. I also was still a contributing designer and worked on larger projects. During this time I worked on a major redesign for our Job Seeker experience. We did a complete rehaul on the platform with a goal of increasing EOI, Resume Uploads, Account Creation and an overall higher SUS score. After rapid iteration of designs, based on user feedback and research, we launched a new experience for our users, not only hitting our goals but surpassing all of them.
Senior UX Designer, May 2018 - November 2018
As a Senior Designer, I worked with other designers on my team to come up with full-scale solutions for a variety of CareerBuilder products. During this time I worked on 3 different mobile apps. We not only designed new features but two brand new apps for the company. During this time I was able to grow skills in IA, Prototyping, Wireframing, and User Research.
Doctor.com
UI/UX Designer, December 2017 - May 2018
While at Doctor.com I was the sole designer on completely redesigning their core product offering for doctors. I was able to go completely blue sky on this design and work with a great product and dev team to make the best experience for our users. We not only reduced clicks and time spent on tasks by 50% but we were also able to create a more full-scale solution that met more of our user's needs
CareerBuilder
Interaction Designer, February 2017 - December 2017
During this time I was accountable for the User Interface of the CareerBuilder Mobile App and the Consumer Website. I worked closely with Product Owners, Developers, and UX Designer to understand and help guide the progress of each project. Our team is extremely collaborative and completes projects at a quick rate.
Success includes more than 50% increase in Mobile App EOI after implementing new features and updated designs. Also a significant increase in 5-star reviews from users.
HomeASAP
Designer, May 2015 - February 2017
Working closely with the CEO and development team to create a home search website and app, focusing heavily on a clean and easy user experience. Creating wireframes, presentations, and complete mockups in photoshop. Creating invision presentations to show functionality of mockups for presentation and user testing. Held user testing sessions to test ease of design and see what works best.
Created a dashboard design for Realtor Agents to see leads from home search sites, communicate with leads and set a bid and budget for leads.
Created Realtor Agent app to receive leads from home search sites and communicate with consumers using the site.
Designed a CRM for HomeASAP employees to more effectively help customers.